What is described above reflects that Viking and other cruise lines, especially the privately owned ones, arein a fight for their survival. Plus, the ships sail smoothly down Europes waterways, meaning, no waves for those who get seasick., This is where a carefully planned travel itinerary can really elevate your trip. Granted, youll need to have a taste for brandy to really get the most out of this experience, but if you have the palate, its an essential part of the trip. 0000005940 00000 n That said, I still want to believe, with the help of a good insurance policy, that Viking will pull through. We've already got tickets with Delta for our cruise next January. Our goal, to share the worlds unique, hidden and once in a lifetime locations with you to create unforgettable memories. 5.By scheduling our ride to the airport for 5:30am for an 8:05am flight, Viking put us at risk for missing that reservation even if a driver had arrived on time to take us to Schiphol. We are at final payment and need to make a decision. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, After 24 months, if you are unable to use your. Based on the advice of apanel of doctors Iuse for work, Ihave rebooked our December, 2020 cruise to December, 2021. If that doesnt sound like a great value (or if youre not planning on paying for enough beverages to justify the surcharge), theres another option. You can try but it is a long shot. If the outbound journey has not been used or cancelled, Viking Line has the right to cancel the return trip. For example, each river cruise has two 445-sq.-foot Explorer suites with private wraparound verandas, floor-to-ceiling glass sliding doors, individual climate controls, and a roomy wardrobe. Guests will sail aboard the Carnival Horizon, a 133,500 gross tons Vista-class cruise ship. LauraS 2023 USA TODAY, a division of Gannett Satellite Information Network, LLC. Jun 03, 2020 at 4:02 pm. 0000018000 00000 n The first port of call is Bonaire, a small island in the southern Caribbean known for its pristine beaches, crystal-clear waters, and fantastic coral reefs. The Risk-Free Guarantee allows guests to change their cruise date up until 24 hours before their planned departureand Viking will waive any fees. 0000000016 00000 n 0000018937 00000 n It has been a great cruise company with a first-class product. Just curious - on what aspects did the agent mislead you? And a few days in Barcelona pre. We had tickets for a Nov. 2020cruise. Passengers who are unable to use the voucher can receive a refund equal to . Would our only option be another voucher? Sums less than 20 will not be refunded but will be deposited on the cancelled booking for a new trip within six months (twelvemonths for cancellations from 15th of March 2020 and onwards). If your booking is longer than 35 days, the magic numbers are now $1000 penalty and 180 days prior. I then looked at other home ports including a Panama cruise from Tampa and an Alaskan cruise on the Carnival Luminosa., I know that this would have pleased some, but the majority would have been disappointed. So we paid, and in less than a month, got the 125% and thenbooked the Med Odyssey for 9/28/22. 0000005975 00000 n MOST IMPORTANTis getting a Trip Cancellationinsurance policy thatcovers Financial Default AND purchasing it correctly. If youre a savvy traveler, you probably know about Viking Cruises. Guests will sail aboard the Carnival Horizon, a 133,500 gross tons Vista-class cruise ship. You will be able to leave a comment after signing in, By If you don't use the vouchers, you won't be able to get them refunded until they expires 2 years after they were issued. That doesnt necessarily make them a great value. You should also research tipping policies for your vessel; while tips are voluntary for both ocean and river cruises, Viking ocean cruises have a discretionary hotel and dining charge of $15.00 per day (you can change the amount of this gratuity by stopping by the Explorers Desk). In-room personal protective equipment and sample tubes for daily PCR tests. It's beginning to look, to me anyway, like those of us who opted for vouchers and rebooked a 2021 or beyond cruise made an unwise choice. They are as scared as we are of covid. When contacting Customer Service and Sales, please have your booking number and account number (including clearing number) available. I expect that it will continue to be extended month by month for the next few months at least: That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. If there's a second or third virus wave, or an acceleration of re-infections, or a refusal of desirable ports to allow docking, this situation could get very ugly in a hurry. Your confirmation indicates the terms and conditions that apply to your booking. Odyssey trip in Sept. 2022! So we took that policy into consideration when deciding whether to wait or not on the other two cruises we had in the queue. Traveling in the era of omicron wasn't easy but it certainly was a return to the simple joys of seeing something new every morning. I see it all around in the world these days - COVID certainly brings out the worst in everyone. That's the best approach. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. (And days after I left the Venus, the CDC would advise Americans to "avoid cruise travel, regardless of vaccination status," adding that "the chance of getting [COVID-19] on cruise ships is very high. 0000550485 00000 n We are thinking of cancelling the trip. Maybe I try to always put myself in the other guy's shoes, but I try to find ways to not feel mad and angry. Three things stand out: 1) Forbes reported on 9/24/2020 that Torstein Hagan's net worth had reportedly dropped 66%. if you have any 125% vouchers, they will be refunded less the 25% bonus. About a month before PIF, we decided the chance of the cruise taking place was very slim. Viking Cruises' Risk-Free Guarantee Policy NEW [Temporary] Policy: . Of course, the ships features might not matter if the routes were boring. Some suites come with a guaranteed reservation, but if youre grabbing a stateroom, try to visit the restaurants early in your voyage. You haveto make sure you dothis right to be covered, the policies have a few loopholes. 0000006223 00000 n Viking will issue full refunds to affected passengers or a 125% future cruise voucher that must be used within 24 months. The date will be clearly stated in the e-mail; it is not a flexible date. On a Viking cruise, diners can visit any restaurant without incurring any additional charge. In addition, I have a substantial amount of onboard/shipboard credit to use upon sailing. So, I had that much more $$$ in the hopper subject to a 125% voucher resulting in quite a bit of voucher credit. (And, not coincidentally, a favorite island of Travel + Leisure readers, thanks to its stunning geography and wonderful luxury hotels.). I haven't been to a mall in the US, pre-covid, in years. You will be able to leave a comment after signing in, By Personally, I think it depends on how much you have tied up in vouchers. (There were 445 crew members aboard to look after us.) The worst thing you can do is clutter up your quarters with unnecessary items. This is one of those *truly* once in a lifetime events. CANCELLING JUNE CRUISE: That which is already a voucher will be returned to your account as a voucher. By booking with a voucher have we entered a realm where the only hope for cash is another cancellation by Viking - assuming they retain the same policy? 59 or less. 0000024349 00000 n Baggage & Personal Items The most obvious: Pay for the Silver Spirits beverage package, which offers unlimited beers, cocktails, premium wines, juices, espresso drinks, and mineral water for the entire cruise. Certainly that is often true, but how will we get through this crisis if everyone is just simply mad? Most rooms are also equipped with hair dryers, so while you might want to bring other electric products hair straighteners and curlers, for instance leave the dryer behind. To get that value, youll have to use as many of the onboard services as possible, but it beats constantly taking out your wallet for things like internet access and port fees. Just make sure to make an effort! But some spirits were buoyed, a bit, by a follow-up announcement: The bar team had whipped up 30 liters of margaritas and they'd be served up, no extra charge, on the pool deck, where the roof was open and the tunes were pumping. The T&C's accompanying the rebooked (w/ vouchers) cruise retain the orignal cancellation policy - > 120 days, $100 per passenger, balance refunded in the form paid. You should also note that the cruises follow an elegant casual dress code, so leave the formal stuff at home; a few collared shirts and trousers will be just fine. Wish to cancel a cruise booked with a voucher? Trips that are not fully paid according to the due date specified in the booking confirmation are cancelled. The details depend on the country where you booked the cruise. I agree with Roz, if you don't have a TA, contact Viking and request that they extend the date for your final payment due to the situation. In one sense, a Viking cruise is like any other vacation: It's what you make of it. We just had our September 2021 Viking cruise canceled two weeks after making final payment and one week after paying for our airfare with British Airways. My question is: What will happen to all the value I have assembled if/when the current booking is also cancelled? By (final payment date on Dec 2, 2020). Cruises that have been started does not provide a refund. Here is what happens: The $5000 FCC reverts to being an FCC again and is still worth $5000 towards a cruise to be named later; it is not eligible for the 25% bonus because it is already a voucher. You will have to wait until 2022 to get your cash back (unless you can convince Viking otherwise). Viking is not in the habit of negotiating pay in full dates once the initial deposit has been made. In fact, it was originally issued as a 125% voucher; if I don't spend it on another cruise, I will only get $4000 cash back from Viking when I apply for a refund after it has expired two years from the date of issue (that is spelled out on the voucher). Service or handling fee and cancellation insurance are not refunded. However. 0000562908 00000 n I don't know if Viking is included it in their shore excursions. 0000002092 00000 n If you had waited until they cancelled and took the 125% future cruise voucher the trip insurance would have been included. Is that worth it? If relevant government regulations or guidance prohibits or restricts travel, either within the UK or abroad, then we may have to cancel planned cruises, or amend itineraries or other conditions for travel at short or no notice. By ( final payment date on Dec 2, 2020 cruise to December, 2021 apanel doctors. ] policy: cancelling the trip confirmation indicates the terms and conditions apply... 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