When you register or purchase through links on this page, we may earn a commission. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. This is used as a more personalised approach on top of your application form, as it shows which transferable skills you have and whether you would work well in the companys environment. Was well prepared for questions. Does the working shift pattern fit for you? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Explain how your previus experience is related to the job applied for. We have a great track record in taking apprentices on and helping them develop their careers. I had to prepare a presentation and task. Describe methods you have found useful when collecting, synthesizing, analyzing, managing, and reporting environmental data, such as pollution emission measurements, atmospheric monitoring measurements, meteorological or mineralogical information, or soil or water sample? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. "Don't have a water meter fitted".I had no choice they just installed it, in May 2022 they fitted a meter breaking the pipe as they conected it, caused a leak then blamed me and refused to fix it or help fix it. While the company values skills and experience, it also believes in providing opportunities to those with few qualifications, such as those currently not in education, employment or training. After a big nonsense conversation he was saying he can put this down on files that I reported it and when I said that I need him to tell me if he can block her he said yes this is what I did . Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1), Customer Communications Manager Interview. You don't have to spend one more second listening to that awful hold tune. Customer Calls call connection and sms message information service costs 6 plus phone company's access charge max 180 mins duration plus 6 mobile information sms. For those who are successful at this stage, candidates may be invited to a recorded video interview where they are asked a question, given one minute to think about an answer, and then have three or four minutes to submit their answer. The process took 3 weeks. All application processes are complex; however, with the number of graduates increasing year on year, companies have to ensure that they are picking the right select few to join their programmes. However, you must not just give generic answers that you have used for other applications. Interviews for Top Jobs at Thames Water. Beckton Sewage Treatment Works is an operational Thames Water site and is the largest sewage treatment works in Europe. All of its graduate schemes are geared towards a career with Thames Water; therefore, applicants will need to consider their career aspirations before applying. Although you will immediately begin working in the department, there are opportunities to undertake work experience days in other departments to gain a better comprehension of how the company operates as a whole. Hope you guys drown in your greed, Hi, I'm sorry you've had some problems with your billing and payments. Closing: I'll pass your interview summary and CV to my manager. Also, if you have problems relating to wastewater, sewage, and blocked drains, you can contact Thames Water. You may expect a response within 10 working days from when the email or written correspondence was received. The interview consists of about 6-8 questions, and you have a couple of minutes to prepare, and 3 minutes to answer. Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. A written test has been excluded; however, group exercises, a solo presentation and a personal interview still remain. The process took 3 weeks. Be the first to find this interview helpful. There are a number of things we need to consider before carrying out any repairs and, while cost is one of these, it is isn't the only factor. Seemed less about professionalism, more about level-headedness. What is your salary expectation for this role? Thames Water Application & Interview Prep, Interview Questions on Career Motivation & Career Goals. Have the job specification open whilst you fill out your application and tailor your answers towards Thames Water specifically. You should also have a few questions to hand, whether that is about the graduate scheme as a whole, the role you are applying for or the company, to show initiative. Thames Water believes that departments should all interact and have knowledge of what is going on in other parts of the company. The Thames Water graduate scheme is an in-depth, on-the-job placement in a specific area of the business. It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. The screening process is so over the top it's unnecessary and makes you want to quit before you have started. Our engineers will often take photos when completing a survey, though this would usually be to evidence the configuration of the pipework. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. All rights reserved. It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. Any response may be made by phone or by writing. An absolute shambles of a company to even attempt to get a job for. I asked why and he said it was TW policy - weird as I was later told by TW it isnt). They asked so many example questions in STAR format which was ok for me but they asked way too many questions. Sit back and relax while we do the work. Depending on the gravity of the matter at hand, you may choose to reach out to Thames Water by the corporate office: Thames Water is one of the biggest sewage and water services companies in the United Kingdom. All of the questions were about previous experiences you've had, so it was difficult to prepare for, especially for those with little to no professional experience. See how you can relate certain parts of your degree to the job specification. What did you learn? Our team will do all they can to ensure a smooth transition when one of our customers switches to a meter and it's disappointing to learn there was some damage to the pipe when yours was fitted. They follow a set process as they have interviewed many times. Two stage process and introductory call. Graduates can seek mentorship throughout their placement through line managers and senior members of staff. I applied through other source. I interviewed at Thames Water in Jul 2022. Standard online application with the usual questions about yourself and finding out why you want the role. Interviews at Thames Water Experience Negative 80% Neutral 20% Getting an Interview Applied online 50% In Person 25% Staffing Agency 25% Difficulty 2.8 Don't miss out on that job! Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. The screening process is so over the top it's unnecessary and makes you want to quit before you have started. 3. Take a look at the company website to see that Thames Water is more than just a water company. it was a bit depressing that you want to quit before even joining the company. Many graduate schemes have a similar application process; however, Thames Water is more in-depth than the majority. It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. For those who are successful at this stage, candidates may be invited to a recorded video interview where they are asked a question, given one minute to think about an answer, and then have three or four minutes to submit their answer. The process took 1 week. Each graduate is given a comprehensive training plan when they begin their placement, featuring not only job-specific training but also workshops, amongst other team-building activities. Over half of the 2020 cohort were first-generation graduates, which resulted in an even more diverse workplace with an emphasis on individuals, rather than their backgrounds. Candidates will be emailed their topic and any relevant information around two weeks before the assessment centre so they can prepare. Does the working shift pattern fit for you? It is all about finding the fine line between showing off your personality and showing that you are the right person for the job. After a thoroughly unpleasant IVR experience today pressing 1 and 2 every couple of minutes, I am told it is because they (Thameswater) have set up 2 accounts for me, and the second one at a completely different, incorrect address. Therefore, expect to see different employees at various training sessions. Do you have the right to work here? I applied through a staffing agency. Get answers to your biggest company Do you have any commitment to avoid you from the working shift? even the Bot doesn't reply what are they doing everyday -you contact then no one answers then you start again -weve paid the wrong account and cant speak to anyone, we look after 30 properties even the simplest of task is a complete nightmare -awful service just awful-how do they have they have stayed in business is beyond me -how can they be so very inept ??? In relation to the Thames Tideway Tunnel, this site is used to allow the additional storm flows from the main tunnel, arriving via the Lee Tunnel, to be pumped out and transferred for treatment. This nature of the community environment is not often present within larger firms, and Thames Water wants to create a motivating and enjoyable work environment for all. At this point I dont think he knows what he is talking about at all and he is only saying what I wanted to hear. DoNotPay has proven to be a useful ally when it comes to getting good service. Do you need any job adjustment? From application through to onboarding, find out how our recruitment process works. Situational questions where you must think clearly This role is aiming to promote to the leader, and lead others.is it ok for you? 26 instead of 50. The interview went very well and I am excited to see the outcome of the process and hopefully start the job in due time. Who are we? The interview itself was pleasant. experiences with different operating systems. You will need to speak up to join in, but not take over; it is a balancing act to know how assertive to be. I've requested your details through Trustpilot so that I can review the situation and get in touch. Both surveyors said its an issue and needs sorting. Hi, I'm sorry you've struggled to speak to somebody about your payment issue. I interviewed at Thames Water Utilities (London, England) in Jul 2020. All of the questions were about previous experiences you've had, so it was difficult to prepare for, especially for those with little to no professional experience. It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. The start date will be xxxxx, is it ok for you? WikiJob 2007-2023. The process took 4 weeks. Your last position is XXXmay you tell me more about this role? You will have to email the slides in advance for them to be set up. Take a look at the company website to see that Thames Water is more than just a water company. Thanks. interviewer was nice. I had to prepare a presentation and task. Open your web browser and sign up for DoNotPay. I interviewed at Thames Water in Jul 2022. I have an urgent enquiry but Thames Water Customer Service has proved useless.I tried messaging online but the automatic service could not help me because it did "not understand" my request.I also left a message on WhatsApp but there's no sign of a reply. You will be asked similar questions to the initial interview but more in-depth. What are the steps along the way? I'd be more than happy to review the situation at your home and get in touch - I've requested your details through Trustpilot to allow this. Have you applied to Thames Water in the last 6 months? Now this house my name and theirs too. Not so difficult process. Despite having already paid my monthly direct debit on 7th February (was due 9th February), over the last 2 weeks I keep getting hounded by Thameswater claiming I've missed a payment. Thanks. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. To be successful, try taking some practice tests online to make yourself more familiar with them. Both yourself and the business will invest two to three years in becoming a great leader through training, developing skills and experience. They are very supportive. Shocking company! Roleplay. Highlight what makes you different from other potential candidates and show that off. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Questions can be anything from asking what you know about the graduate scheme and Thames Water to how you deal with challenges and what your career aspirations are. How would you cope with keeping up with college and performing to high standard in the role? How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? You'll be automatically directed to a couples test for your customer service skills, English grammar, and spelling. Working Culture. Why do you want to apply for this particular post as CS advisor? We have a great track record in taking your greatest achievement, when you showed team spirit skills or leadership, how you react under stressful situations etc. Questions, and spelling you have started two to three years in becoming a great leader through training, skills. The majority phone or by writing a bit depressing that you have started at the website. Would usually be to evidence the configuration of the process and hopefully start the job specification show that off the! Communications Manager interview asked similar questions to the job it ok for me but they asked so example. Wich I was later told by TW it isnt ) emailed their topic and any relevant information two. 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